Frequently Asked Questions
Everything you need to know about our modern romance and sculptural silhouettes.
Where does Cecilie Bahnsen ship from and which countries are covered?
All orders are dispatched from our warehouse in Denmark. We offer worldwide shipping to most international destinations via premium couriers.
What is the return policy for online orders?
We accept returns within 14 days of receipt. Items must be in their original condition, unworn, unwashed, and with all original tags and packaging intact.
How do I ensure I select the correct size?
Our garments often feature voluminous silhouettes and intricate fabrications. We provide detailed size guides and fit notes on each product page to help you find your perfect match.
Are duties and taxes included in the checkout price?
For orders within the EU, VAT is included. For international orders outside the EU, duties and taxes may be applied by local customs authorities and are the responsibility of the customer unless otherwise stated.
How should I care for my Cecilie Bahnsen pieces?
Due to the delicate nature of our custom-developed fabrics, we recommend professional dry cleaning for most items. Specific care instructions are located on the inner garment label.
Which payment methods are accepted?
We accept all major credit cards including Visa, MasterCard, and American Express, as well as digital payment options like PayPal and Apple Pay.